FREQUENTLY ASKED QUESTIONS
Geniemerce offers a wide range of products, including bangles, bracelets, earrings, hair accessories, jewellery sets, necklaces, rings, and studs. Additionally, we provide premium yarn for crafting and comfortable socks.
Our jewellery pieces can be personalized with initials, names, or meaningful symbols. This allows you to create a unique and special accessory tailored to your style.
Our jewellery is crafted from high-quality materials such as silver, gold plating, and precious gemstones. We ensure that each piece is made with meticulous attention to detail to provide durability and elegance.
To place an order, browse our product categories, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, then confirm your order.
We accept various payment methods, including credit and debit cards, PayPal, and other secure online payment options to ensure a smooth and convenient checkout process.
Shipping times vary depending on your location. Typically, orders are processed within 2-3 business days, and delivery times range from 5-15 business days, depending on the destination. Detailed shipping information is available at checkout.
We offer a hassle-free return policy. If you are unsatisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. The item must be in its original condition and packaging.
Yes, Geniemerce ships internationally. Shipping fees and delivery times may vary based on the destination country. During checkout, you will be provided shipping options and costs.
You can contact our customer service team through our website’s contact form, email, or phone. Our customer service representatives can assist you with any questions or concerns.
Yes, we regularly update our website with fashion guidelines and the latest trends to help you make informed purchase decisions. Visit our blog and follow us on social media for style tips and updates. Feel free to contact our customer service team for any additional questions or specific inquiries.